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Arkon GroupIndustrySoftware & platforms

Commercial systems for software and platforms.

For €10–50m SaaS and platform operators in Europe and the US, where the moat is switching cost and the leakage is tier sprawl.

5 minutes · €0 · No credit card

What we see

Patterns recur across €10–50m software companies.

Drawn from the vertical, usage-intensity and company-size patterns that recur across SaaS, vertical-platform and marketplace businesses.

Power-user cohort under-priced on flat tiers

Top-quintile users routinely burn 4-8x the base allowance; overage bands set 2-3 years ago run 30-40% under benchmark.

Vertical-SaaS often priced at horizontal price points

Vertical depth typically commands 2-3x horizontal premium — under-captured when packaging mirrors generalist tooling.

Usage-elasticity opportunity at high tier

Enterprise on standard pricing leaves 25-40% on the table; segment-blind packaging treats 5,000 seats like 50.

Feature-tier mis-allocation common

5-tier sprawl cannibalises mid-tier; consolidating to 3 tiers lifts mid-cohort ARPA without churn risk on cohort modelling.

NRR <100% signals concentration drift

Net revenue retention below 100% is a churn-and-contraction signal that compounds; expansion telemetry surfaces the cohort early.

Prepay discount overshoot vs NPV breakeven

Annual-prepay caps set at 18-22% against an NPV breakeven near 12%; the 6-10 pt gap is structural leakage on renewals.

These patterns aren't universal — your audit reveals which apply to your business.

What the platform does

Three modules carry the most weight here.

All seven modules are available; these three move the numbers first for most software and platform operators.

Organic growth

Market Entry

Which markets, segments and geographies to enter organically — scored, ranked, and re-weightable as your priorities move.

Which verticals and geographies to enter next — scored on size, growth, fit and cost of entry, with the weights yours to move.

Learn more€400 / $440 activation · €400/mo, first month free
Organic growth

Go-to-Market

Who you are for, then the right routes to reach them — a tighter sales motion and accounts that grow beyond the first sale.

Vertical × usage-intensity × org-size segmentation · PLG / inbound / outbound / relationship motion mix per ACV tier · account portfolio expansion · churn-risk surfacing on NRR <100% cohorts.

Learn more€400 / $440 activation · €400/mo, first month free
Organic growth

Pricing Excellence

Willingness-to-pay by segment, then the pricing potential your team is leaving on the table.

Vertical-depth willingness-to-pay · tier mis-allocation diagnosis · enterprise capture on usage-elastic cohorts · prepay-cap calibration · power-user re-pricing.

Learn more€400 / $440 activation · €400/mo, first month free
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Software & platforms

What this looks like in practice

From today's EBITDA to target.

The EBITDA Bridge is Commercial Strategy's reconciliation: every module's contribution lands as a bar, and each bar connects to the data, the mechanism and a confidence flag.

Starting point · vertical SaaS, seat + usage mixIllustrative · representative buyer profile
BridgeΔ +€9.6m
€13mCurrent EBITDA+€3.4mTierconsolidation+ ARPA lift+€2.8mEnterprisesegment GTMbuild+€1.8mDatafoundations ·usagetelemetry−€1.2mCloud-costrebasing drag+€2.8mAccountexpansion ·power-cohort€22mTarget EBITDA

Sample software & platforms EBITDA Bridge — directional, generated from a representative buyer profile. Your audit produces yours.

Why this, not another tool

Three things this is not.

vs. generic software tools

  • Methodology-grounded — every recommendation traces to a specific lever, citation and confidence flag.
  • Reasoning visible — Commercial Strategy reconciles every module’s contribution onto an EBITDA Bridge, lever by lever.
  • No black-box scoring · no buzzword wrapping.

vs. consulting firms

  • Always-on platform · not engagement-bound — re-runs every month at zero marginal effort.
  • Pricing transparent from page one · no scoping calls, no SOW theatre.
  • Every recommendation held to the standard a senior consultant would sign.

vs. Excel + ad-hoc

  • Multi-source triangulation — CRM · billing · usage telemetry · cohort retention · feature-usage-vs-pay correlation — not a single sheet.
  • Segment-aware throughout — vertical × usage-intensity × org-size, not a flat customer list.
  • Scales — PLG SMB or 5,000-seat enterprise deployments, the engine handles both.

Where does your commercial system have lift?

Five minutes, €0 — where your commercial system has lift across positioning, pricing, sales motion and account growth.