Arkon
Industry · Software & platforms

Commercial systems for software & platforms — built on usage-elasticity intelligence, network-aware positioning and vertical-depth pricing.

For mid-market SaaS, vertical-platform and marketplace operators running a seat + usage mix. Where the moat is network and switching cost — and the leakage is in tier sprawl, prepay overshoot and unsegmented power-user pricing.

5 minutes · €0 · No credit card

What we see

Patterns recurring in software & platforms mid-market

Drawn from the vertical, usage-intensity and org-size priors that recur across SaaS, vertical-platform and marketplace businesses.

Power-user cohort under-priced on flat tiers

Top-quintile users routinely burn 4-8x the base allowance; overage bands set 2-3 years ago run 30-40% under benchmark.

Vertical-SaaS often priced at horizontal price points

Vertical depth typically commands 2-3x horizontal premium — under-captured when packaging mirrors generalist tooling.

Usage-elasticity opportunity at high tier

Enterprise on standard pricing leaves 25-40% on the table — segment-blind packaging treats a 5,000-seat deployment like a 50-seat one.

Feature-tier mis-allocation common

5-tier sprawl cannibalises mid-tier; consolidating to 3 tiers lifts mid-cohort ARPA without churn risk on cohort modelling.

NRR <100% signals concentration drift

Net revenue retention below 100% is a churn-and-contraction signal that compounds; expansion telemetry surfaces the cohort early.

Prepay discount overshoot vs NPV breakeven

Annual-prepay caps set at 18-22% vs NPV-breakeven near 12%; the 6-10 pt gap is structural margin leakage on the renewal book.

These patterns aren't universal — your audit reveals which apply to your business.

What the platform does

Three modules carry the most weight in software & platforms

All five modules are available; these three move the numbers first for most software and platform operators.

Value Proposition

Value Proposition

Sharpen what you're for — to whom — so the right customers self-select in.

Vertical-depth pricing positioning · usage-intensity segmentation · enterprise narrative for buyer self-selection.

Learn moreSoonfrom €149/mo
GTM & AG

Go-to-Market & Account Growth

Choose the right routes to market, tighten the motion that turns activity into revenue, and grow each account beyond first sale.

PLG / inbound / outbound / relationship motion mix per ACV tier · account portfolio expansion · churn-risk surfacing on NRR <100% cohorts.

Learn moreSoonfrom €149/mo
Pricing

Pricing

Recover pricing potential your team is leaving on the table.

Tier mis-allocation diagnosis · enterprise capture on usage-elastic cohorts · prepay-cap calibration · power-user re-pricing.

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What this looks like in practice

From today's EBITDA to target — a software & platforms view

Every module surfaces a bridge like this. The bars are the levers; each lever connects to the data, the mechanism and a confidence flag.

Strategic Baseline · vertical SaaS, seat + usage mixIllustrative · representative buyer profile
BridgeΔ +€9.6m
Current EBITDA€13m
Target EBITDA€22m

Sample software & platforms bridge — directional, generated from a representative buyer profile. Your audit produces yours.

Why this, not another tool

Three things this is not

vs. AI-flavoured tools

  • Methodology-grounded — every recommendation traces to a specific lever, citation and confidence flag.
  • Reasoning visible — the bridge shows how today’s number connects to tomorrow’s, lever by lever.
  • No black-box scoring · no buzzword wrapping.

vs. consulting firms

  • Always-on platform · not engagement-bound — re-runs every month at zero marginal effort.
  • Pricing transparent from page one · no scoping calls, no SOW theatre.
  • Senior-consultant-test bar enforced on every recommendation.

vs. Excel + ad-hoc

  • Multi-source triangulation — CRM · billing · usage telemetry · cohort retention · feature-usage-vs-pay correlation — not a single sheet.
  • Segment-aware throughout — vertical × usage-intensity × org-size, not a flat customer list.
  • Scales — PLG SMB or 5,000-seat enterprise deployments, the engine handles both.

Where does your software & platforms commercial system have lift?

5 minutes. €0. Reveals where your software & platforms commercial system has lift — across positioning, pricing, sales motion and account growth.